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Breakout 3E

2:00 pm - 2:50 pm Central Time

Jacqueline Frank wearing a light blue shirt with white scarf.

Creating a Sustainable Accessibility Training Program

Presented by:


Jacqueline Frank -

Instruction & Accessibility Librarian, Montana State University Library

Session Description:


Maximize your impact, with minimal time and effort! It’s challenging to maintain accessibility awareness across organizations, especially with turnover and constant change. Even if it isn’t your primary responsibility, you can help make a difference. See one model of a training and awareness program, which has proved successful and sustainable over multiple years. The tiered approach ensures new employees are introduced to relevant accessibility best practices, offers ongoing training opportunities for all employees, and helps everyone maintain accessibility awareness. Come share your own ideas and leave with specific steps to develop a training program, or share with administrators, at your own organization.

Speaker Bio:

Jacqueline L. Frank is the Instruction & Accessibility Librarian at the Montana State University Library. She helps students with research and works to improve library resources and services to be more accessible and inclusive for everyone. Jacqueline has published and presented on numerous accessibility topics for national and regional audiences. She has a masters degree in Environmental Engineering and Library Science, and loves dogs, books, science, and fresh air. And binge-watching bad television.

Presentation Information & Materials

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